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How we work

Audit first, send second, prove it monthly

A four-stage method that puts the compliant foundation before the first send, then proves its worth in euros every month.

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Same four stages for every brand, whether you are sending your first text or running a full multi-market calendar. Here is how the conversation goes.

What working together looks like

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  1. WEEK 1 · Audit

    We review your list health, consent setup, sender IDs, and any existing flows. You get a written audit naming the three changes worth making first, yours to keep whether or not we work together.

    Delivered ✓✓

  2. WEEKS 2–3 · Set up right

    We fix consent capture, register sender IDs where countries require it, and build the core automation flows. Nothing sends until the compliant footing is in place.

    Delivered ✓✓

  3. ONGOING · Send & test

    A real monthly calendar of segmented campaigns plus always-on flows. We A/B test offers and timing on the larger sends and watch delivery and opt-outs live.

    Delivered ✓✓

  4. MONTHLY · Report

    A plain readout tying every send to attributed revenue, click rate, delivery, and opt-out rate, shown next to the benchmark so you know if a number is good.

    Delivered ✓✓

The scorecard we share

Every monthly report shows the same five numbers against a public benchmark, so "good" is never our opinion. These are the bands we work to:

MetricBenchmarkOur blended average
Delivery rate96.6% (Omnisend campaigns)97%
Campaign click rate12.39% (Omnisend)13.8%
Automation click rate20.34% (Omnisend)21%
Opt-out rate"good" 0.6–1.4% (Klaviyo)0.7%

See the bands in action in our case studies, or read what each service covers.

FAQ

Process questions

How long until the first campaign goes out?+
Usually two to three weeks. Week one is the audit; weeks two and three are consent, sender-ID, and flow setup. We do not rush a send before the compliant foundation is in place, because a fast launch on weak consent is a liability, not a win.
What metrics do you hold yourself to?+
Delivery, campaign and automation click rate, conversion, and opt-out, each judged against a public benchmark. Across our brands delivery averages 97%, campaign clicks 13.8%, and opt-out 0.7%, inside Klaviyo’s "good" band.
Do we own the account and data?+
Always. We build inside your platform and your sender IDs. If we part ways, the list, the flows, and the consent records stay with you. That is the only honest way to run a marketing channel that is also a legal record.

★ FREE SMS AUDIT ★

Want texts that get opened and bought from?

Book a free 20-minute audit. We will look at your list, your flows, and your consent setup, then tell you the three changes worth making first.

Get a free audit See pricing