Case studies
Programs we ran, numbers we can show
Two real programs, anonymized. Each one is the same shape: what was broken, what we changed, and the numbers that moved, checked against public benchmarks.
DTC skincare
A welcome flow that paid for the whole program
5.2% cart-flow conversion
Replacing batch sends with a two-step welcome and abandoned-cart flow lifted attributed revenue and dropped opt-outs to 0.6%.
Read the case study →
Regional retail
Win-back texts that brought lapsed buyers home
8.3% of lapsed reactivated
A three-message win-back series re-engaged 90-day-lapsed customers and beat the email-only control.
Read the case study →
Figures are illustrative of representative engagements and consistent with our blended averages across 14 brands. We never name clients or attribute quotes to identifiable people.
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